Shipping and Delivery
Shipping and Delivery
We strive to deliver your order as quickly and accurately as possible. In this document, you will find all the information regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 working days. As soon as your order has been dispatched, you will receive an email with the tracking details.
Delivery Time
The average delivery time is 3 to 7 working days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. This means that customs duties may be charged depending on the country of delivery.
Shipping Costs
Shipping costs are displayed at checkout. These depend on the weight, destination and the selected shipping method.
Liability for Shipping
If the tracking information indicates that the parcel has been delivered, liability lies with the customer. Please check your address carefully; any errors must be reported within 24 hours of placing your order.
If you have any questions regarding shipping, please contact us at info@oryndralondon.com